Problem
A large retail shopping center with 100 tenants, including high-traffic businesses like Walmart and Fit For Less, faced challenges with water management and accurate billing due to its aging plumbing infrastructure. The property manager sought a cost-effective solution to monitor water usage and recover utility costs efficiently.
Challenges
- The property manager identified 25 tenants with unusually high water usage but lacked the tools to pinpoint issues.
- Existing submetering solutions were unreliable, with connectivity issues and latency in usage data.
- The property’s old plumbing made installing traditional in-line meters costly and impractical.
- The team required a system that could deliver daily insights, quickly detect anomalies, and generate reports without significant manual effort.
Solution
- Plug-and-play installation that bypassed complex plumbing challenges.
- Real-time anomaly detection and monthly consultations with the property manager to review usage trends.
- Automated monthly reporting, reducing report preparation time to just four minutes.
Results
The implementation of SimpleSUB Water delivered significant benefits:
- SimpleSUB identified significant water wastage, including one Dairy Queen tenant using 8–9x more water than other businesses.
- Detected 10 leaks within nine months, reducing unnecessary water costs.
- Delivered substantial savings in installation and maintenance by avoiding labor-intensive meter setups.
- Improved tenant satisfaction with fair and transparent billing.
Customer Feedback
“SimpleSUB has been a game-changer for our property. The plug-and-play technology makes it simple to use, and the LTE connectivity ensures accurate, real-time data. I’ve tried many systems, but this one is reliable and incredibly efficient.” – Bob, Water Conservation Consultant
