Introduction

A retail strip with two buildings and 25 tenants, including small businesses like dry cleaners and dollar stores, faced water usage inefficiencies due to outdated plumbing and malfunctioning meters. The property owner collaborated with Bob, a water consultant specializing in conservation, to identify and implement a cost-effective, scalable solution.

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Challenge

Bob highlighted the limitations of the 40-year-old building’s plumbing, which made traditional in-line metering impractical:

• The owner relied solely on historical water bills, offering little insight into real-time usage or anomalies.
• Malfunctioning meters failed to detect leaks or differentiate between tenants with varying water needs.
• The property needed precise cost allocation to avoid tenant disputes.

Solution

• Over-the-pipe compatibility to avoid damaging aging pipes.
• Real-time monitoring with LTE connectivity and zero latency.
• Tools to identify anomalies, such as detecting a toilet leak when daily usage spiked from 200 to 1,400 gallons.

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Results

The implementation of SimpleSUB Water delivered significant benefits:

• Detected multiple leaks, preventing major water losses and tenant disputes.
• Saved significant costs on installation labor and repairs compared to traditional systems.
• Enabled property owners to resolve tenant complaints with transparent usage data.
• Enhanced water conservation efforts and reduced monthly water bills.

Customer Feedback

“There is huge cost savings in not only labor during installation, but also in metering water usage and identifying leaks. SimpleSUB’s feature-light and benefit-heavy design makes it a breeze to use while delivering powerful results.” – Bob, Water Conservation Consultant

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