Problem

Cobblestone Townhomes, a homeowner’s association (HOA) community, struggled with high water bills and persistent leaks that were difficult to track and costly to repair. Kristin M., HOA president, sought a solution that would allow for accurate water monitoring and proactive leak detection. By implementing SimpleSUB Water’s over-the-pipe submetering technology, the community significantly reduced water waste, increased cost savings, and improved operational efficiency.

Challenges

• Frequent and undetected leaks: Residents experienced constant water leaks, primarily due to faulty toilet seals, which were difficult to locate.
• High water costs: The HOA spent an additional $5,000 annually on water bills due to inefficiencies.
• Time-consuming management: As a volunteer-run HOA, it was difficult to allocate resources for frequent leak investigations and tenant water concerns.
• Limited alert capabilities: Leak alerts were delayed, making it harder to detect and resolve issues in a timely manner.

Solution

• Installation Process: While the installation required some coordination among residents, it was manageable with neighborly assistance. SimpleSUB’s support team helped streamline the process.
• Automated Leak Alerts: The system immediately flagged high water usage, allowing the HOA to pinpoint leaks quickly and minimize waste.
• Proactive Maintenance: By identifying issues before they became major problems, the HOA reduced the time and cost spent on reactive repairs.

Results

Since implementing SimpleSUB Water, Cobblestone Townhomes has seen significant improvements in water efficiency and cost savings:

Potential for future expansion: The HOA is considering additional irrigation submeters to further optimize water use.

$5,000+ annual savings: The meters have nearly paid for themselves within a year through reduced water costs.

Faster leak detection: The system’s real-time alerts allowed quicker identification and resolution of issues.

Customer Feedback

“Before SimpleSUB Water, we were constantly chasing leaks and wasting money. Now, we can identify and fix issues before they get out of hand. The savings have already justified the investment! ” – Kristen M. HOA President

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